I recently had a situation where a person said something negative about our practice. When in fact what they stated on the internet is actually evaluated, they merely don’t understand the role of the dental team members or how their particular insurance works. It’s hard to not feel that things are unfair when someone takes out their frustration on you for things that they simply don’t understand. But in the end, it is important to remember that none of us can control the things that people say about us or even do to us. We are in charge of our own behavior and reactions and in fact, an eye for an eye just leaves everyone blind.
On another note, we just seated a very nice prep-less veneer on a patient’s right front tooth and she couldn’t be happier. Veneers that require no tooth reduction can only be used in specific situations, but when they can they are a great product that leaves Dr. and patient very pleased as this person was today.
We have been listening to a lot of 1970’s music in the office this week. My assistant created a Pandora station based upon the Gerry Rafferty song “Bakerstreet”. Many of you may remember Gerry Rafferty from the group Steelers Wheel and more specifically the song from the film The Reservoir Dogs “Stuck in the Middle with You”. It is often miscredited to Bob Dylan but is a very fun upbeat song that seems to allow Pandora to pick some very chill 1970’s music.